Vacaville, CA
HOME MenuVacaville Police Department
660 Merchant Street
Vacaville, CA 95688
Non-Emergency
(707) 449-5200
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Police FAQs
Expand/Contract Questions and Answers
Yes, officers are required to wear and record all police interactions when responding to calls for service or other proactive encounters such as traffic stops. Vacaville has been recognized for its early adoption of body worn cameras, which began in 2010. Our fleet is also equipped with cameras as well.
Does the Vacaville Police Department collect and report data on civilian deaths that occurred in custody and as a result of an officer’s use of force? If so, is the data broken down by demographics?
Yes, the Vacaville Police Department does collect and report this data to the Department of Justice in California as well as the FBI as part of a national program.Does the Vacaville Police Department mandate training and accountability to prevent excessive uses of force?
Responding to resistance training is already being taught by the Vacaville Police Department. De-escalation training is required for all officers. These tactics and techniques are regularly used to avoid the use of force when feasible.
Vacaville Police Officers continuously review policies and receive training related to responding to resistance. The use of force as a national discussion as well as a local concern raises lots of questions. Officers are involved on a daily basis in numerous and varied interaction, and, when warranted, may use reasonable force when carrying out their duties. Officers must have an understanding of, and true appreciation for, their authority and limitations. The Vacaville Police Department recognizes and respects the value of all human life and dignity without prejudice to anyone. Vesting officers with the authority to use reasonable force and to protect the public welfare, requires monitoring, evaluation and a careful balance of all interests. Officers are expected to carry out their duties, including the use of force, in a manner which is fair and unbiased. (Penal Code 7286(b)(10)).
Each time force is used in response to resistance officers report the incident and a review process occurs. We expect all officers to be professional and when using force. Officers shall use only that amount of force that reasonable appears necessary given the facts and the totally of the circumstances. Known to or perceive by the officer at the time of the event to accomplish a legitimate law enforcement purpose. (Penal Code 835(a)).
To review the entire use of force of policy and guidelines click here.- Either personally request a copy of the report in person by filling out the report request form located at the front counter of the Vacaville Police Department or call our Records Division at (707) 449-5226. Please have your report number and/or the names of the parties involved for easier processing.
- Know how your system works and make sure it is working properly. Contact your alarm company for help you if you encounter problems. Make sure that pets, kids, ceiling fans, and other things don’t create a problem for you. Your alarm company wants to help you prevent false alarms; call them.
- If you wish to appeal a false alarm fine, please contact the City of Vacaville False Alarm Reduction Program at (888) 509-9165 within 21 days of the invoice date.
- In most cases you will receive notification from the Evidence Office staff of the releasablity of your property. It is important that you keep your address current with DMV as that is the most common means used for contacting you. You may call the Evidence Office at (707) 469-4707 to inquire about the status of your property or notify them of an address change.
The Records Section handles vehicle releases:
- Please be prepared to provide your vehicle’s license plate number, VIN number, or a case number to assist the Records Section in locating the associated paperwork in a timely manner.
- Some vehicles may be released immediately and others may be placed on a 30-day hold. When your vehicle has been placed on a 30-day hold and you wish to have it released sooner, the registered owner must complete an “Impound Hearing Form.” The Hearing Officer will contact the registered owner with his or her decision within 48 hours (excluding weekends and holidays) after the form is submitted.
- A vehicle can only be released to the registered owner. Transfer of ownership through DMV for a recently purchased vehicle must be completed before its release. When the registered owner is unable to come to the Police Department, a “Request Release Form” can be submitted to Records staff. If the registered owner is incarcerated, the jail can provide a vehicle release form for completion by registered owner. Both forms give another person permission to obtain the release on the registered owner’s behalf.
- The vehicle must be currently registered or the registration must be formally in process. When your vehicle is not currently registered, you must go to DMV first to obtain the appropriate registration documents or a one-day moving permit. Bring the paperwork with you to the Police Department for the release process.
- The registered owner must have a valid Driver’s License. When the Registered Owner does not have a valid license, they must bring a valid driver with them to the Police Department to obtain the release.
- Vehicle release fees are as follows: Vehicles that are impounded or stored due to driver violations including the following CVC section: 14601, 14602, 14607, 22651(h)-driver arrested 22651(p)-driver unlicensed or suspended are $260. Vehicles that are impounded or stored due to vehicle violations including CVC sections: 22651(B)-obstructing traffic, 22651(n) road closure- notice posted, 22651(o)-registration expired over six months, 22651.5-continuous alarm within 500 feet of occupied building, 22669(a)- abandoned vehicles, 22669(d)-hazardous vehicle are $107. Vehicle release fess are payable in cash or money order and do not include the fees accrued at the tow yard. Each tow yard has specific requirements for a vehicle release. Call the tow yard at which your vehicle is stored to avoid any additional vehicle release delays.
- GM Tow - (707)437-2989
- Northbay Tow - (707)446-3345 / (800)540-5066
- Vacaville Tow - (707)448-6340 / (800)400-6340
- Jeff Ramirez Tow - (707)447-0974
- Come to the Police Lobby and complete the bicycle report form, unless your bicycle was stolen from a locked garage, to the best of your knowledge. If you have a serial number, it can be entered into the computer database. When the form is complete, submit it to the Records Section and a case number will be assigned for the report. If you need assistance completing the form, you may take it to the front counter and request assistance from a staff member.
If you are involved in, or see, a traffic collision and someone is injured, call 911 to report the emergency. If you are involved in the accident, you will be making a collision report to the officers that respond. Both police officers and community services officers are trained to document traffic collisions.
If no one is injured in the collision, and the vehicles are drivable, move from the roadway to a safe place. You may call our non-emergency number, (707) 449-5200, to report the collision. In some cases exchanging names, driver's license and vehicle license numbers, addresses, insurance carrier information, and accident details is sufficient. If an officer responds, the officer can help make sure that the information is correct, and issue a case number. If no officer responds, you can obtain a "do-it-yourself" traffic collision kit from the police department at 660 Merchant Street during business hours. Help will be available at the department for completion of your report.
- If you currently have a case against another party and the charges are at the District Attorney’s Office, you can complete the proper form. When you have completed the form, submit it to us along with your picture ID for photocopy and attachment to the form. This information will then be forwarded to the District Attorney’s Office for their review. This is not a guarantee that the charges will be dismissed – it is only a review of such a request.
- If you are submitting a restraining order to the Police Department, first complete an information form available at the Records Section. You must have birthdates of all involved parties and an expiration date for the restraining order documented on the information form. After ensuring this information is included on the information form, you may submit the completed form to the Records Section. The information will be entered into the computer system and kept on file for our officers to reference when necessary.
How does Vacaville meet the recent justice reform movement titled “8CantWait” and the eight suggested principles in policing?
Several legislative reforms include calling for a nationwide use-of-force policy standard modeled after California law, expansion of accountability and disciplinary actions, an increased emphasis on transparency, ongoing focus on diversity in recruitment, programmatic support for officer mental health and wellness, and continued development of specific training practices. It is evident that our nation remains host to structural divides caused by racial injustice, and although peace officers are not the root cause of this, we are also not immune from the impacts of our shared past.
In 2019, California set a new legal statewide standard for peace officers’ use of deadly force (AB 392, Weber) and CPCA sponsored legislation, which set national precedent by establishing a minimum use of force policy standard for all departments (SB 230, Caballero). Most of the policies outlined in the ‘8CantWait’ campaign have been captured by these two new landmark laws. However, several provisions, most notably the requirement that officers’ exhaust all alternatives, were not included in either bill due to shared concerns by law enforcement and policymakers. Instead, alternatives to those provisions were embraced to accomplish our shared goal of reducing deadly force incidents.
Outlined below are the provisions in the 8CantWait platform already captured directly in statute, or concerns and alternatives with what is being proposed:
1. Ban Chokeholds and Strangle holds:
Vacaville Police Department does not authorize or condone the use of choke holds or strangle holds. However, the Vacaville Police Department does not currently ban the carotid control hold and recognizes that in situations when officers are subjected to serious bodily injury in violent encounters with combative subjects, this force may be necessary. The carotid restraint does not compress the trachea or restrict airflow to an individual, and is particularly effective with persons who are under the influence of controlled substances and are violent and/or combative. The Carotid Restraint allows for the effective and safe detention of these individuals, where other forms of restraint would be much more damaging and intrusive, including deadly force. This is being debated nationally and legislation will soon determine whether it will be banned entirely or with few exceptions. Currently, California law under SB 230 (2019) requires that “an officer may only use a level of force that they reasonably believe is proportional to the seriousness of the suspected offense.” Any force beyond this requirement is unreasonable and excessive.
2. De-Escalation Requirement:
SB 230 requires that “officers utilize de-escalation techniques, crisis intervention tactics, and other alternatives to force when feasible.” SB 230 also mandates each policy require officers to conduct all duties in a manner that is fair and unbiased. Additionally, SB 230 requires all officers be trained in alternatives to deadly force and de-escalation techniques. De-escalation is a prominent and important part of our training and daily operations. De-escalation is not practical in all situations, as it requires a measure of cooperation and compliance of the part of the individuals the police encounter. Our officers are trained in tactics and techniques that reduce the likelihood of defiant encounters, but cannot prevent them all. In our Crisis Intervention Incidents policy (GO 466) de-escalation is a major factor in our response to crisis intervention incidents. The Vacaville Police Department already includes these in policy and the following training:
- In 2019, Vacaville Police personnel received 26 hours of de-escalation training ranging from Verbal Judo to Critical incident / Active Shooter training.
- In 2020, Vacaville Police personnel will receive 26 hours of mandated de-escalation training.
- California POST (Police Officer Standards and Training) requires de-escalation training curriculum in police academies, as well as on-going officer training. This is included in the Vacaville Police Department training program for all police officers upon hire and ongoing advanced officer training.
3. Require warning before shooting:
AB 392 states: “where feasible, a peace officer shall, prior to the use of force, make reasonable efforts to identify themselves as a peace officer and to warn that deadly force may be used, unless the officer has objectively reasonable grounds to believe the person is aware of those facts.” This requirement is consistent with federal case law. The Vacaville Police Department already includes these in policy and training. These issues have been scrutinized by the courts and recognized the complexity of such oversimplified expectations that mandate such a strict requirement. The courts have given clear direction on the reasonableness of such practices. Our training includes such warnings, however it does not require them, depending on the circumstances. Pursuant to our current Use of Force policy (G.O. 300), when applying deadly force to stop a fleeing subject:
- “An officer may use deadly force to stop a fleeing subject when the officer has probable cause to believe that the person has committed, or intends to commit, a felony involving the infliction or threatened infliction of serious bodily injury or death, and the officer reasonably believes that there is an imminent risk of serious bodily injury or death to any other person if the subject is not immediately apprehended. Under such circumstances, a verbal warning should precede the use of deadly force, where feasible.”
4. Require Exhausting All Other Means (alternatives) Before Shooting:
Arguably, the most controversial provision in 8CantWait’s platform, this requirement was rejected in AB 392 debate because of the untenable position it puts officers and departments in, by permitting second-guessing of split-second decisions. Instead, the focus should be on training alternatives to deadly force, requirements on proportional force, and de-escalation requirements, all of which are contained in SB 230 and in our Department General Order 300. If this requirement is implemented, an officer’s decision concerning the use of force alternative should be judged based upon the totality of the circumstances and reasonable officer standard in AB 392.
5. Duty to Intervene:
The Vacaville Police Department has long maintained the “Duty to Intercede” in our policy manual. In fact, the duty to intercede to unlawful or unreasonable force is the first operational guideline in the Use of Force policy (G.O. 300.2.1). This policy states as follows:
- “Any officer present and observing another officer using force that is clearly beyond that which is objectively reasonable under the circumstances shall, when in a position to do so, intercede to prevent the use of unreasonable force. An officer who observes another employee use force that exceeds the degree of force permitted by law should promptly report these observations to a supervisor.”
California law SB 230 (2019) sets forth a “requirement that an officer intercede when present and observing another officer using force that is clearly beyond that which is necessary, as determined by an objectively reasonable officer under the circumstances.” This provision is consistent with federal law as well.
6. Ban Shooting at Moving Vehicles:
Vacaville police officers are discouraged from shooting at (or from) a moving vehicle. Outright prohibitions in all circumstances does not account for situations where the driver of a vehicle may be threatening death or great bodily injury to others. California law SB 230 (2019) requires “Comprehensive and specific guidelines for the application of deadly force,” which should include guidance on the limited situations that would warrant shooting at moving vehicles. The Vacaville Police Department already includes these in policy and training, specifically the shooting at (or from) a moving vehicle is outlined below:
- "Shots fired at or from a moving vehicle are rarely effective. Officers should move out of the path of an approaching vehicle instead of discharging their firearm at the vehicle or any of its occupants. An officer should only discharge a firearm at a moving vehicle or its occupants when the officer reasonably believes there are no other reasonable means available to avert the threat of the vehicle, or if deadly force other than the vehicle is directed at the officer or others. Officers should not shoot at any part of a vehicle in an attempt to disable the vehicle.”
7. Require Use of Force Continuum:
The use of force continuum is an outdated model that has proven impractical, even dangerous, when applied in real life situations. Instead, policies should focus on requiring officers to create space and separation in an attempt to utilize de-escalation techniques, which is captured in the training and policy requirements within California law SB 230 (2019). In the past, the Use of Force Continuum was seen as similar to a “Ladder of Force” beginning with command presence, and ending with use of deadly force. Officers were expected to “work their way up the ladder” prior to utilizing deadly force. Policing has evolved based upon federal and state court decisions, so use of force options are now in the shape of a “wheel,” and officers are expected to utilize the minimum amount of force necessary to make the arrest or stop the threat by choosing the force which would reasonably be necessary and effective. If a specific use of force is determined to be ineffective, or unreasonable (given the subject’s actions or compliance), then the use of force tactic or technique is adjusted up or down. The 9th Circuit Court of Appeals has clearly ruled on this issue. In regards to officer’s use of deadly force (i.e. firearm):
- “Requiring officers to find and choose the least intrusive alternative would require them to exercise superhuman judgment. In the heat of battle with lives potentially in the balance, an officer would not be able to rely on training and common sense to decide what would best accomplish his mission… Officers thus need not avail themselves of the least intrusive means of responding to an exigent situation; they need only act within that range of conduct we identify as reasonable.”
Scott v. Henrich, 39F.3d912 (9th Cir. 1994)
8. Require Comprehensive Reporting:
California law SB 230 (2019) already requires “comprehensive and detailed requirements for prompt internal reporting and notification regarding a use of force incident.” Additionally, legislation from 2015 (Assembly Bill 71) requires statewide detailed reporting requirements on serious use of force incidents. SB 230 also requires officers to report excessive force they witness. The Vacaville Police Department already include these in policy and training. Use of force in response to resistance by Vacaville police officers is comprehensively reported and evaluated at all supervisory levels (Sergeant, Watch Commander and Bureau Commander) to determine appropriateness.
- Different types of property are held for different lengths of time. For instance: "Found Property" is held for a period of 90 days unless it is claimed by the owner.
"Safekeeping Property" can be held for 60 days. "Evidence" items are held until such time as they are no longer needed for trial or the statute of limitations expires. Statutes of limitations vary depending on the seriousness of the crime. Additionally, some items can be released pursuant to a court order or authorization from the District Attorney. - Each event is different. It is likely that you will need to contact some, if not all of the departments listed below. Contact them as part of your pre-planning to make sure you comply with the various regulations and laws. The internal review process can take time, depending upon the nature and size of your event, so please do not wait until the last minute. Some events take a month to process. For a variety of reasons, not all requests can be approved, and some requests may have other requirements such as insurance, security or fire protection.
If you will be using or closing a City street you will need to contact our Block Closure Coordinator (707) 449-5432 for block closure information and request; If you will be selling/distributing alcohol you will need to contact Police Field Services at (707) 449-5205 and ABC in Oakland (510) 622-4970; if you will be selling you will need a vendor's license, contact our Record's department (707) 449-5226. Contact the Fire department if you are planning on any open flames or using tents or canopies (707) 449-5452. Contact the Solano County Health Department if food is involved. Contact the Planning department to discuss any specific requirements based upon the location, number of days, and hours of the day (707) 449-5140. Is there a clear and enforced use-of-force continuum that details what weapons and force are acceptable in a wide variety of civilian-police interactions?
The “Use of Force Continuum” is an outdated concept. In the past, the Use of Force Continuum was seen as similar to a “Ladder of Force” beginning with command presence and ending with use of deadly force. Officers were expected to “work their way up the ladder” prior to utilizing deadly force. Industry best practice has evolved based upon federal and state court decisions, and use of force responses are now in the shape of a “wheel,” and officers are expected to utilize the minimum amount of force necessary to effect the arrest or stop the threat by choosing the force which would reasonably be necessary and effective. This is consistent with our policy and new state law. Vacaville Police Department Defensive Tactics instructors teach officers to constantly evaluate the use of force being applied to determine both its reasonableness, as well as its effectiveness. If a specific use of force is determined to be in-effective, or unreasonable (given the subject’s actions or compliance), then the use of force is adjusted up or down.
The 9th Circuit Court of Appeals has clearly ruled on this issue of deadly force used by officers, and according to Scott v. Henrich, 39F.3d912 (9th Cir. 1994), “Requiring officers to find and choose the least intrusive alternative would require them to exercise superhuman judgment. In the heat of battle with lives potentially in the balance, an officer would not be able to rely on training and common sense to decide what would best accomplish his mission… Officers thus need not avail themselves of the least intrusive means of responding to an exigent situation; they need only act within that range of conduct we identify as reasonable.”
Is there an early intervention system enforced to correct officers who use excessive force? Also, does an officer need to receive a certain number of complaints before facing reprimand or even termination?
Vacaville Police Department General Order 341 deals with Standards of Conduct by Police personnel. This policy specifically prohibits excessive force by officers. Additionally, this policy outlines and explains the discipline policy should an officer violate policy. Sustained officer complaints are investigated, and discipline is determined on a case-by-case basis. Based on the severity of the violation, reprimands and/or termination can occur at the first instance.
- The current ordinance allows you to have false alarms without being billed for 30 days after the alarm is installed.
- Your agreement with your alarm company is a private contract. The police are not obligated to respond to alarms, but we do so whenever possible.
There are speeding cars on my street and my kids play in the street. What can I do? Can I place cones in the street or a "Children at Play" sign in the street?
Should you have a speeding problem on your street please call the traffic line at (707) 449-5282 and provide the location, time of day and vehicle description. You will be contacted by a traffic officer. California Vehicle code section 21465 prohibits the placing of any unofficial sign, signal, device, or marking, or any sign, signal device. This section applies to "Children at Play" signs on the public roadway. This is an infraction and subject to a citation. This does not prohibit you from placing the "Children at Play" signs on your property. There is a City Ordinance that prohibits children playing in the street. The street is an extremely dangerous place for children to play. We encourage the use of public parks for the children to play.- Our Traffic Unit has prepared a list of frequently asked questions related to school zones.
- For any traffic citation questions contact the Solano County Courts, Traffic Division at (707) 421-7460 (Adults) or (707) 421-7631 (Juveniles). When you receive a citation for a traffic violation, the Solano County Courthouse will mail you a bill within 4 weeks. The Vacaville Police Department does not accept payment for traffic violation fines. When you receive a notice to correct a traffic citation (fix-it ticket) and the violation has been corrected, bring your citation and the related vehicle to the Police Department for the ticket to be signed off.
A parking ticket fine can be paid at the Police Dept lobby, by mailing it to the address listed on the bottom of your citation, or online at www.pticket.com. Payment can be made at the Police Dept. in cash, check or money order. Payment by credit card can be made at City Hall Finance.
When you believe a parking ticket was issued in error you may request a Police Dept “Administrative Review” within 21 days of receiving the citation; or you may mail a letter of explanation to the address listed on the front of this brochure to the attention of “Parking Cite Review.” Please include any documentation, pictures, or paperwork that may support a dismissal. Also, legibly include your name, address, citation number, and phone number. You will be notified of the finding by mail within 15 days after your review request is submitted.
- Like any unpaid bill from the city, it will go to collection.
- Property which remains unclaimed by a legal owner is sent to public auction; the proceeds of which are deposited into the City’s General Fund.
- Bicycles are probably the most common items submitted as “Found Property.” Unfortunately very few people take the time to write down the serial numbers of their bikes. We would recommend that you make a record of the serial number and physical description of your bike AND license it with the City of Vacaville at the Police Department lobby. If your bike is lost or stolen you should make a report to the Police Department regardless of whether or not you have recorded the serial number. Every effort is made to compare the reports of lost/stolen bikes to the recovered bikes in an effort to identify the owners.
- From the Municipal Code: “False alarm means an alarm system that emits a light or sound or transmits a signal or message resulting in a response by public safety officers when the situation does not require a public safety response. False alarms caused as a result of power failures, power surges, or acts of nature not the fault of the alarm user or system subscriber or the alarm business shall not be considered to be a false alarm.”
A person should first ensure that no one is injured. If there are no injuries the drivers should pull off into a parking lot or to a place of safety out of the roadway. If no one is injured, all parties should exchange information; driver’s license numbers, vehicle license numbers, names, addresses, phone numbers, and insurance companies. The involved persons should also note if there were any passengers, the location of the collision, and the time of day.
If there are injuries involved or you feel that you need the assistance of the Vacaville Police Department for any reasons, please call 9-1-1 or (707) 449-5200 immediately.
- The Municipal Codes are available online, at the public library, or at City Hall. The Alarm Ordinance is located in chapter 15.28, building security. The new amendments should be available soon. In addition, your alarm company is required to supply you with a copy of the new, revised ordinance.
- Call (888) 509-9165. If you get our voicemail system, be sure and mention you have a question about an alarm bill. Provide the date, time, and location of the alarm, as well as a contact number. You may also visit www.famspermit.com/vacaville.
- Call the Police Department immediately at (707) 449-5200
- Police officers are trained and equipped to respond and react to the threats which they may face. Prior to 1993, Police departments across the country were universally equipped with handguns and shotguns as the standard available firearms. The 1993 Hollywood shootout in Los Angeles illustrated that with the availability and prevalence of illegal rifles available to law violators, the police needed appropriate equipment to respond and keep communities safe. The term ‘military grade weapons’ is overly broad given the risks that officers face. However, Vacaville does have an armored vehicle that is used defensively to protect officers as needed in dangerous environments. This vehicle is necessary and was made available to Vacaville under the 1033 federal program and at no cost to local taxpayers.
- Since 1978 we have been billing for false alarms. The current ordinance authorizes us to do so. Responding to false alarms negatively impacts our ability to deal with real crime problems and provide proactive crime prevention. False alarms are preventable. Those who have alarm systems have made a choice to accept the responsibility to prevent false alarms.